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Order Information

Requesting a Price Adjustment

How to Request a Price Adjustment. Thank you for shopping with us at AG Jeans! We want to ensure that you're satisfied with your purchase. If you’ve recently made a purchase and noticed a price drop, you may qualify for a price adjustment under certa

Checking the Status of Your Order

After placing your order, you will receive an order confirmation email. This email includes an order number that you can use to track your order in the Order Status page found in our website. Once your items have been shipped, you will receive a ship

How to Request an Order Cancellation

We understand that situations can change, and you may need to cancel your order. Please follow the steps below to request an order cancellation:. Cancellation Policy. To ensure a smooth and efficient process, we want to make you aware of our cancella

Sending AG Jeans as a Gift

If you choose to send your package as a gift, the recipient will not receive an invoice that shows the price you paid. Instead, the package will include a packing list that details the items enclosed but omits any pricing information. If the recipien

How can I get assistance with a damage claim?

We’re sorry to hear about the condition of your jeans. We take pride in the quality of our premium denim and are committed to assisting you with this issue. AG Jeans products come with an 8-month limited warranty that covers damage but does not inclu