Domestic (US) Return PolicyUpdated 7 months ago
General Return and Exchange Policy
- Eligibility: Unwashed, unworn, and unused merchandise may be returned for a refund to the original form of payment or exchanged within 30 days from the date of receipt.
- Condition: Items must be unwashed, unworn, and unused with all original tags attached.
- Late Returns: In some cases, such as when merchandise is returned due to a defect, returns may be accepted beyond the 30-day period at our discretion. These returns will only be eligible for store credit.
- Processing Time: Returns are processed within 7-10 business days from receipt at our facility.
Final Sale Policy
- Eligibility: Merchandise discounted 40% or more from the original retail price is considered Final Sale.
- All items marked as “Final Sale” cannot be returned or exchanged.
Return Policy for Items Received Outside of Our Policy
Please note that any items received outside of our return policy guidelines will be returned to the sender. To ensure your return or exchange is processed smoothly:
- Follow Our Policy: Make sure your items adhere to our return and exchange policies regarding condition, time frame, and documentation.
- Check Eligibility: Verify that your items are eligible for return or exchange according to the specific criteria for sale or promotional items, as well as general merchandise.
For more information or if you have any questions, please contact our Customer Service Team.